Physical & Everyday

Respect at Work

Foundational

We all deserve a workplace where we're treated with dignity and feel safe to be ourselves — and we each help create that by how we treat others. Be respectful and inclusive, don't tolerate harassment or discrimination, and speak up if you see someone being treated badly. This isn't just policy; it's the kind of place we want to work.

A respectful workplace is one where everyone — whatever their role, background, or identity — is treated fairly and can do their best work without fear of bullying, harassment, or discrimination. That depends on all of us, not just managers or HR. Most of it is everyday courtesy; the rules exist so the rare serious behaviour is clearly unacceptable and clearly reportable.

If you ever experience or witness behaviour that crosses the line, you can raise it safely (see Speaking Up & Raising Concerns) — and you'll be supported, not penalised, for doing so in good faith.

Treat people well

AlwaysTreat colleagues, customers, and partners with respect and dignity, regardless of role, background, or identity.
DoBe inclusive — listen, make space for others, assume good intent, and be mindful of how your words and actions land.
DoBe especially supportive of new and junior colleagues; make it safe to ask questions and to make mistakes.
NeverHarass, bully, discriminate against, or demean anyone — in person, in writing, or online. It is never acceptable and is treated as a serious matter.

Look out for each other

DoSpeak up or support a colleague if you see disrespect, harassment, or exclusion — don't assume someone else will.
DoRaise serious concerns through the proper channel (your manager, HR, or the confidential route) — you can do so safely and in good faith (see Speaking Up & Raising Concerns).
DoKeep professional conduct consistent everywhere — including chat, email, and social media (see Social Media, Using Company Systems).
NeverRetaliate against someone for raising a concern in good faith — retaliation is itself a serious breach.

Ask yourself

AskAm I treating this person with the respect I'd want?
AskCould my words or actions make someone feel unsafe, excluded, or demeaned?
AskIf I saw someone being treated badly, would I do or say something?
AskDo I know how to raise a concern if I needed to?

Why it matters: People do their best work, stay, and speak up about problems when they feel respected and safe — and a single tolerated case of harassment or discrimination can do real harm and damage the whole team. Treating each other with dignity, and not staying silent when someone doesn't, is what makes this a place worth working.